Help & guide
How everything works, where to find it, and what to do when something goes wrong.
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๐ For students
Open the student app on a phone, tablet or computer. Everything saves to your account, so you can switch devices.
Getting started
- Sign in or create an account with Google, Microsoft or an email and password.
- Got a code from your teacher? Type it in the "Code from your teacher" box when you sign in, so your work shows up under your name. Forgot? Add it later in ๐ค Me โ โ๏ธ Settings โ Link your teacher's pupil code.
- Pick your exam board and tier (e.g. Edexcel Higher). Those papers are shown first. Not sure? Choose "show me everything" โ you can change it any time in Me โ Settings.
- Not sure where to start? Take the ๐งญ Maths check-up - about 10 minutes, no account needed. It ends with the three topics to work on first, which go on Home once you sign in.
- On ๐ Home, press a button under Start here, or choose any paper or topic.
- Stuck on a homework question? Press ๐ Stuck on a question? on Home and type it or take a photo. You'll get the topic, how to do it, and questions like it to practise. The photo is read on your phone and never sent anywhere.
- Exams coming up? In ๐ My revision notes, put in the date of your first maths paper and your tier. You'll get the next four weeks of revision, with half a past paper each Saturday - the odd-numbered questions one week and the even ones the next, so you finish a whole paper in two weeks. If your teacher has lined papers up, it's theirs, and it's on your to-do list on Home too. It ticks itself off once you've answered every question in it.
- The first time, a short tour at the top of Home shows the revision tools: ๐ Explain, โ Quick checks, ๐ My revision notes and your revision plan.
If your teacher gave you a class link, open it once on each device โ the app remembers your class after that. Or type the class code in Me โ Your class, which also shows which class you're in and lets you leave it.
What's on each tab
| ๐ Home | What should I do now? at the top picks the one best thing to do next - work your teacher set, then homework quick checks, then today's revision plan task, then a suggestion - press its button to start. Homework from your teacher lists quick checks they've set: press Do it, and the app marks each answer as you go. To do lists what's due or unfinished: work your teacher has set (it ticks itself off once every question is answered; for video homework, watch the video first), tests coming up, today's tasks from your revision plan, questions you lost marks on that are ready for another go, revision notes your teacher has set, teacher feedback, questions your teacher has gone through, papers you started and topics due for revision. Tick things off as you go, then press Clear to remove them. The number on the Home tab is how many are left. Start here suggests what to do next: work your teacher has set (with its due date), the paper you left half-done, your weakest topic, or a new paper. If you've made a revision plan, today's part of it shows here too. Below it, All papers lists the newest papers by exam sitting (Show older papers for the rest). |
| ๐ Revise | Practise first: the maths check-up, Stuck on a question?, ๐งช Test me (ten quick questions on your weakest skills in ten minutes), Foundation or Higher?, quick checks to try again, your mistakes, and practising one topic or a timed test. Then ๐ My revision notes (explanations, practice questions marked on your device - they work offline too - your teacher's topics, your own notes and your revision plan), flashcards, combined mock exams, your exams and revision plan (the countdown, Plan my revision day by day, every exam date and a link to add them to your phone's calendar), topic summaries and your printable wrong-answers workbook. |
| ๐ Progress | Papers finished and started and your streak, the grades your teacher has shared, what's improved, what's due another go and your skills weakest first. Below that, choose any paper to see how you did on it, question by question. |
| ๐ค Me | One page: your name, your class (and a pupil code from your teacher), your exam board and tier, science, then the code for a parent or tutor. Reminders and your goal, subscription and your data are folded underneath. Help and log out are at the bottom. |
Choosing a paper or topic
On Home, pick the subject, then the board and tier. "Past and practice papers" lets you show real past papers, practice papers (written to match a real paper question by question), or both.
In the paper list, โ means you've finished it and ๐ถ means partly done.
To practise one topic instead, use Practice by topic and a difficulty. You'll get questions on that topic from lots of different papers.
Answering a question: hints, the answer and marking
- Try it on paper, or type your working in the box (it saves automatically). Tap ๐ค to speak instead of typing.
- Stuck? Press Show first hint. Each hint gives a bit more help, starting with a small nudge and ending with a full worked answer. Take one at a time and have another go in between.
- Know it? Press I'm confident โ skip straight to the answer.
- Before the full answer appears you're asked how confident you are - then mark yourself against the answer. Questions with parts (a), (b)โฆ are marked part by part.
- Open Reveal mark scheme to see exactly what examiners give marks for.
Listen buttons read the question, the hints and the mark scheme aloud. ๐ Explain beside a skill opens an explanation of it at your level.
If you drop marks, a Dropped marks here? Go over it now box offers ๐ Explain it and โ Quick checks for the skills that question tests.
Use Previous and Next, or press All questions to pick any question. When you've done enough, open ๐ Progress to see your score.
Be honest with your marks โ they decide which topics the app gives you more practice on.
What do the little icons mean?
On a question:
| ๐ Speaker | Reads the question aloud. Press it again to stop. |
| ๐ Explain | Explains the skill the question tests, at your level. |
| ๐ Bookmark | Saves the question so you can come back to it. |
| โ Question mark | Flags it for your teacher, so they can go through it in class. Only shows when you are in a class. Your teacher clears it once they've gone through it; you can flag it again. |
| ๐ฉ Flag | Report something wrong with the question โ a typo, a wrong answer or a missing diagram. |
Along the top:
| โ House | Back to the Student Helper homepage. |
| ๐ฅ Flame | Your streak and points. Tap it to see the class leaderboard. |
| โฃ QR code | Shown when a paper is open: scan it to carry on this question on another device. |
| โ Display | Dark mode, a dyslexia-friendly font, high contrast, larger text, turning the streak badge off, and a link to this guide. |
| โฅ Log out | Signs you out of this device. |
Extra help: "Stuck? Get help another way"
Under the hints there may be a ๐ Stuck? Get help another way section. If your school has it switched on, you can:
- Get a hint for my attempt โ tell it what you tried, and get a hint about where you went wrong.
- Photograph & mark my working โ take a photo of your written working and have it marked against the mark scheme.
Only the question and your own answer are sent for this โ never your name or email.
Doing a timed mock exam
Open a paper and press โฑ Start mock exam above the question grid. A timer runs at the top, and hints are hidden โ just like the real thing. Press ๐ Finish mock exam when you're done, then mark yourself.
To sit two or more papers back-to-back as one long mock, go to ๐ Revise โ Combined mock exam.
Explanations at your level, and quick checks
Press ๐ Explain on any skill. Each skill is explained at three levels: Start here, Core and Stretch. The app picks one from your marks on that skill, and you can switch at any time. Explanations have a worked example, the mistakes pupils often make, and a diagram where one helps. Your teacher may have written their own version for your class.
Press Listen to hear it read aloud, and โ Quick checks for a few short questions that show whether it has sunk in. Each answer box says how to write the answer (like x = 3 or 3:5), and has keys for / ^ ( ) ฯ on phones. You get ones you haven't done first: past-paper questions, then practice questions written for the app and checked by computer (these don't count towards your marks). Try 3 more gives you another three. Save to my revision notes keeps it, and also adds flashcards for it.
Step by step, the daily 5, and help when you get one wrong
๐ช Step by step (under an explanation, for skills that have it) takes you from the simplest version of the skill up to exam questions, one small change at a time - like "now the number is negative" or "now there's a bracket". Get enough right in a row (two on the first step, three after) to climb to the next step. Each question has new numbers, so you can't run out. Press ๐ก Hint if you're stuck. Press a step you've already climbed to practise it again.
๐ฏ Foundation or Higher? on Home tests the topics that come up on both papers, at Core level. Getting most of them right suggests Higher may be in reach - talk to your teacher about your tier.
Your daily 5 on Home is five quick questions a day: skills due another go, one your class is on, one you haven't seen for a while, and one a bit harder. Do it every day for a streak ๐ฅ.
When you get a question wrong, the app often tells you what probably went wrong (like "you added the denominators"). Some quick checks are choose one questions where each wrong choice is a common mistake - after you answer, it explains the one you picked. Some questions also have ๐ก Hints, one at a time.
Science explanations can include the ๐ฌ Required practical - method, variables, safety, results and exam questions. On longer science questions (4 marks or more), Mark it point by point lets you tick the points your answer makes and gives you a suggested mark.
Homework questions have a ๐ code like 2B. Write each answer in your book next to its code, with your working - now and then the app asks which answer you wrote for a code (a bookwork check).
My revision notes, flashcards and the wrong-answers workbook
- ๐ My revision notes (Revise): one page with the skills your teacher has chosen for a test and the ones you've saved, each explained at your level, plus your own notes. Press Listen to hear any of it, or download or print it as a revision booklet. Once you've opened it, your notes and plan also open without signal (changes wait until you're back online).
- Flashcards (Revise): press Start review and say whether you knew each one. Cards you didn't know come back sooner. Saving a skill to your revision notes adds its cards, and Add my own makes your own.
- Topic summaries (Revise): short notes for each topic. Tick "Weak topics only" to see just the ones you need. Notes your classmates share appear too.
- Wrong-answers workbook (Revise): a printable booklet of the questions you got wrong, to try again on paper.
Seeing your results and what to work on
Open ๐ Progress and choose a paper. You'll see your score, percentage, grade (once your teacher has set grade boundaries), what went well and your target areas.
Tap a target area to practise it, or Build follow-up practice to practise all of them at once. If you sat the same paper more than once, every attempt is listed.
For a bigger picture across every paper, go to ๐ค Me โ View my full progress.
Your day-by-day revision plan
Open ๐ My revision notes and go to My revision plan. Choose your test date (your teacher's date is filled in if they've set one) and how many minutes you have each day. The plan spreads your revision notes over the days left, weakest skills first: read or watch a video on a skill, then do its quick checks a few days later. The last day before the test is for flashcards and a look back over your notes.
Tick tasks off as you go (watching a video for a skill, or doing its quick checks, ticks it off for you). Today's tasks show on Home and in your To do list. If you fall behind, the plan tells you how many to catch up on. Your teacher and anyone with your progress code can see how you're getting on.
The night before and the morning of a test
The day before a test your teacher has added (or your own exam date), Home shows what to do that evening instead of suggesting a paper: look over your ๐ exam card, pack your kit, and get an early night.
The exam card is one page to print or keep on your phone: your five skills to look over (each with the thing to remember, a mistake to avoid and an example), the formulae to learn by heart because they aren't on the exam's formulae sheet, a timing plan for the paper (change the minutes and marks if your mock is different), the kit to take, what words like "show that" and "hence" mean, and a few exam tips. If your teacher listed the test's topics, the skills come from those.
On the day, the โ๏ธ warm-up is five quick questions - mostly ones you already know, to start confident. Open the card once with signal the night before and both work without signal on the way in.
After the test, Home asks How did it go? Say how it felt and tick any topics that felt hard: your teacher sees how the class found it, and your weakest skills in those topics go into your revision notes.
Exam dates, countdown and calendar
On ๐ Revise, under Exam dates and your calendar, exam dates marked * are filled in from the national exam timetable โ change any that are different for your school. You'll see a countdown, a link to plan your revision day by day (see above) and, for maths, ๐ My exam card to print.
Subscribe / download adds your exam dates, class tests, homework due dates and your goal date to your phone or laptop calendar.
Doing Combined Science or separate sciences? Set it in Me โ Science so only your subjects show.
Daily reminders
Go to ๐ค Me โ โ๏ธ Settings โ Reminders and turn on reminders for this device. You'll get a nudge if you haven't practised that day, and a heads-up before a test your teacher has set.
On iPhone or iPad, add the app to your Home Screen first (see below), open it from there, and turn reminders on. If notifications don't work on your device, tick Also email me instead.
Putting the app on your home screen
- iPhone / iPad (Safari): tap Share, then Add to Home Screen.
- Android (Chrome): tap the โฎ menu, then Add to Home screen or Install app.
- Computer (Chrome or Edge): click the install icon at the right of the address bar.
It then opens full-screen like a normal app.
Streaks, points and the leaderboard
Practise on consecutive days to build a streak (๐ฅ at the top). The class leaderboard is in ๐ค Me and is off unless you tick Show me on the leaderboard. Don't want the badge at all? Turn off Gamified mode in the โ Display menu.
Making it easier to read
Tap the โ Display button at the top right for dark mode, a dyslexia-friendly font, high contrast and larger text. Questions, hints, mark schemes, explanations and your revision notes can all be read aloud (๐ or Listen), and you can speak your answer with ๐ค.
Joining a live quiz in class
When your teacher starts a live quiz, go to the link on their screen (or scan the QR code). Enter the class code shown and your name, then answer each question as your teacher moves through them.
Your data: download it, delete it, log out
In ๐ค Me โ ๐ Data you can download a copy of everything saved about you, or delete it permanently. On a shared or school computer, always log out when you finish (the โฅ icon at the top right). See the Privacy Policy for more.
๐ For teachers
The teacher portal works best on a laptop or desktop. The menu along the top has Home, Results โพ (Results, Progress, Reports), Set work โพ (Set work, Enter paper marks), Teach โพ (Starter, Live Quiz, Shadow papers, Cross-curricular), Import and Help. On a phone, tap Menu.
Getting started: your first class in five steps
- Log in with your school-issued login, or with Google, Microsoft or email. Your school approves new teacher accounts.
- On Home, scroll to Add a class and create one.
- Get pupils in. Either share the class's join link (or its code, e.g. 10s2-k7qm, which pupils type in Me โ Your class), or generate pupil codes (one per pupil) and print them as slips. Pupil codes link each pupil's work to the name you typed, even if they sign up with a personal email.
- Set work. On the class, assign a paper or a topic practice set, with a due date if you want one. Pupils see it at the top of Home, under Start here.
- See how they did on Results and Progress. You can also get a weekly digest by email, with the same revision alerts: add your address at the top of Home.
The ? Help button on Home replays the quick welcome tour.
What each page in the portal does
| Home | What needs your attention across your classes (overdue work, questions pupils have flagged for help, pupils whose scores are dropping or who have stopped practising, work due soon, video homework pupils haven't watched, pupils behind on their revision plans, skills most pupils still get wrong in quick checks after reading the explanation (with a link to go over it on the board), a revision notes test coming up that few pupils have planned for, tests coming up, and the topics each class is losing most marks on). Tick each one off when it's dealt with, then clear it; anything new about it (another flag, a new due date) comes back on the list. The number next to Home in the menu is how many are left. Then quick links to set work, run a Live Quiz or a starter, then every class at a glance. Below that, create and manage classes, pupil codes, join links and set work. Tick several classes to update them all at once. School admins also manage teacher accounts and roster import here. |
| Results | Opens on your class's set paper and loads as soon as you pick a class or paper. Each pupil's latest attempt on a paper, question by question, including which questions pupils flagged for help โ press Done once you've gone through one and it drops off Home. View Class Mastery shows topic strengths across all their work. |
| Set work | Every way to set work for a class in one place - half a past paper each week, quick checks on a skill, a video and a few questions, and links to set a paper or test (on Home), to enter marks and to print each pupil's exam card for the next test - plus everything set for the class and who has finished it. |
| Progress | Class progress, in tabs: Overview (a grade for every pupil on every graded paper, trends, who is furthest below target, and target grades pasted from a spreadsheet), Re-teach (the topics to go over again, with practice to set), Revision (revision notes and plans, and Quick-check homework: set short questions on one skill - or mix every skill in the class's revision notes, or its five weakest - marked by the app, and see who's done them and how they did - also on Set work. Your own questions adds questions of your own to the class's quick checks and homework; tick share to offer one to every school - and the videos pupils use and whether they helped). Click a pupil's name for their own page. |
| Enter paper marks | Type in marks for papers sat on paper in class (or paste them from Excel), and set grade boundaries. Print a blank mark sheet. Each question shows the key skill it tests, and as you type a row underneath gives the class % for every question, with the skills listed weakest first. |
| Reports | A printable one-page report per pupil for the whole class, for parents' evenings or files, including their revision (plan, notes, explanations and videos). Click a name for that pupil's full page. |
| Shadow papers | Link a real paper to the practice paper that mirrors it, then compare each pupil's two attempts question by question and topic by topic. |
| Cross-curricular | The maths skills each science topic needs, how pupils do on them in Maths and in science, and when each is taught. |
| Starter | Builds a short set of questions to open a lesson. Project it, then reveal the answers. Questions from chooses past papers, the question bank (short questions written for the app and checked by computer), or both. Print it, or show a QR code, for pupils to take away. |
| Live Quiz | A whole-class quiz. Pupils join with the class code on their phones, you move through questions together and see who got each one. Questions from: with the question bank, pupils type their answer (or tap an option) and the app marks it, so the scores are real; when you reveal the answer you see how many got it and the wrong answers they gave. With past papers, pupils mark themselves. |
| Import | Add new papers from PDFs, and fix reported problems, missing diagrams and question splits. Search the papers library first โ the paper may already be there. |
Setting work and seeing who's done it
Set work in the menu is one page for setting work: half a past paper each week, quick checks on a skill, and a video with a few questions (with a reminder button for anyone who hasn't watched it). A paper, a test or a message to the class is set on Home, in the class's row. The same page shows the class's current work with how many pupils have started and finished, and what was set before. Re-teach practice is set from Progress โ Re-teach, and revision notes on Progress โ Revision. All of it appears in pupils' To do list.
Tests and mocks: add one on Home in the class's row (๐ Tests / mock exams) with its date and topics. Pupils get a countdown; the evening before, Home points them at their exam card instead of a paper; on the day, a five-question warm-up; and afterwards it asks how it went. ๐จ๏ธ Exam cards for the next test (Set work) prints every pupil's own one-page card - their five weakest skills in the test's topics, the formulae to learn, a timing plan and the kit list - one per page, to hand out the day before (many pupils can't print at home). In the three days after the test, Progress โ Overview shows How the last test felt: how many said it went well, OK or hard, and the topics most found hard, before you've marked it.
Weekly homework, half a past paper each week, bookwork checks, misconceptions and step by step
Weekly homework that sets itself (Set work โ Quick-check homework โ Every week, automatically): turn it on once and every Monday the class gets one mixed homework due on Sunday - about 40% on the skills in the class's revision notes, 30% on skills from a few weeks ago so they come back, and 30% on the class's weakest. Marked by the app. Set this week's now sets one straight away.
Half a past paper each week (Set work): choose papers, add them to the list in order, and pick the week to start. Each paper takes two weeks - the odd-numbered questions one week, the even-numbered ones the next - so every week has some easier and some harder questions. Each Monday the week's half appears on pupils' to-do lists (due Sunday) and on the Saturday of their revision plans. They answer in the app as usual, so you see who's done each week, their marks, and the skills the class dropped most marks on - with buttons to set quick-check homework on those skills or add them to the revision notes. Once both weeks are done, the whole paper is in Results like any other.
Bookwork checks: every homework question has a code (like 2B) for pupils to write in their book with their working. Now and then, after a right answer, the app asks a pupil which answer they wrote for one of their other questions. The homework list shows each pupil's checks passed - a pupil who keeps failing them may not be doing the work themselves.
Misconceptions in your class (Progress โ Re-teach): pupils' quick checks include "choose one" questions where each wrong option is what a pupil with a particular misconception would pick. The card lists the misconceptions your class showed, who, and how to tackle each. The same questions are hinge questions in board mode (everyone votes A-D, then reveal what each wrong choice means) and in the live quiz (Questions from: Misconception questions).
Step by step practice: the same card shows how far pupils have climbed each skill's ladder - from the simplest version to exam standard - and who is stuck on a step.
Crack the code: a printed starter can be printed as a self-checking sheet - each answer is a letter in an answer bank, and the right answers spell a word.
Revision notes, explanations, booklets and board mode
- On Progress โ Revision, add skills one at a time or press Add the class's weakest skills, give it a title and test date, and press Save the class's notes.
- Each pupil sees them in ๐ My revision notes, explained at their own level (Start here, Core or Stretch, from their marks), and can make a day-by-day plan up to the test.
- โ๏ธ Edit for my class changes an explanation for your class only; everyone else keeps the checked version, and you can go back to it.
- ๐บ Board shows an explanation full-screen for the classroom board, one step at a time, then quick check questions for the class with answers to reveal. ๐จ Practice sheet prints ten questions on the skill at that level, with an answer sheet - for homework or test prep. No pupil names are shown.
- ๐จ๏ธ Print a booklet for each pupil prints every pupil's notes at their own level.
- Revision plans lists who has made a plan and who has fallen behind.
Under each explanation the tab shows how pupils' marks on that skill changed after reading it. Like the video figures, this shows what happened at the same time, not proof the explanation caused it.
Videos for each skill
Pupils get a choice of videos for each skill, and are asked afterwards whether it helped. On Progress โ Videos you can see which videos your class used and which helped, put your own video first for a skill (and share it with your school), and set a video as homework.
One pupil's page
Click a pupil's name on Progress to see everything about them in one place: grades on papers, weakest and improved skills, skills due for another go, mistakes waiting to be redone, their revision plan and notes, their quick-check results and the videos and explanations they've used in the last 30 days, and their recent answers (with any wrong final answer). You only see pupils who have answered in your class.
๐จ๏ธ Print this pupil's report prints the page for one pupil; Reports for the whole class prints one page for each.
Checking explanations, diagrams and videos (site owner)
On Home, ๐ Explanations to check lists explanations the automatic checks flagged, how each one is doing, and suggested science diagrams to approve. Open video review lists videos pupils said didn't help, for you to keep or swap.
Why don't grades show?
A grade needs grade boundaries for that paper (set them on Set work โ Enter paper marks โ they're shared with your whole school) and a whole-paper result: marks you entered, or an online attempt at every question.
Some pupils show as a code instead of a name
That pupil hasn't been matched to a name yet. Either give them a pupil code to enter (Me โ "Got a pupil code from your teacher?"), or ask them to add their name in Me.
Printing pupil codes or reports does nothing
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๐ช For parents and tutors
You don't need an account.
Checking a student's progress
- Ask the student to open ๐ค Me in the app and press Copy code.
- Go to the parent page and enter the code.
It shows their to-do list (work due, tests, unfinished papers, topics to revise), their revision plan (how far through it they are, and today's tasks), this week's quick checks (how many right, and on which skills), what they did this week, papers, scores and the topics to work on. It's read-only: you can tick items off your own copy of the list, but nothing of theirs can be changed or deleted from there.
๐ ๏ธ Something's not working
Most problems are fixed by one of these. A quick first try for anything odd: refresh the page.
I can't sign in / I forgot my password
- Use Forgot your password? under the sign-in box. The reset email can take a few minutes; check your junk folder.
- If you signed up with Google or Microsoft, use that button again rather than typing a password.
- Using a login your school gave you? Ask your teacher to reset it.
- "Error 403: disallowed_useragent" or Google sign-in going nowhere? You opened the link inside another app (Google Classroom, Teams, Instagramโฆ), and Google doesn't allow signing in there. Open the page in Safari or Chrome instead (the app's menu usually has Open in browser), or sign in with your email or school login.
My work isn't showing on another device
Make sure you're signed in to the same account on both (same Google, Microsoft or email). Work done without internet is kept on that device and uploads next time it's online, so open the app there once while connected.
My teacher's work isn't showing on Home
Open the class link your teacher gave you once on this device, type the class code in Me โ Your class, or enter your pupil code in Me โ Settings โ Link your teacher's pupil code. If it's still empty, your teacher may not have set anything yet.
A question looks wrong, or a diagram is missing
Refresh the page first โ a diagram that didn't load usually appears. If the question is still wrong (a typo, a wrong answer, odd symbols or a missing diagram), tap the ๐ฉ report icon on the question and say what's wrong. Reports go straight to the people who check the papers.
Reminders aren't arriving
- Check notifications are allowed for this site in your phone or browser settings.
- On iPhone or iPad, reminders only work from the Home Screen version of the app (see Putting the app on your home screen).
- Still nothing? Tick Also email me the same daily nudge in Me โ Settings.
The app is slow or stuck loading
Check your internet connection, then refresh. A paper's questions load when you open it, so the first question can take a moment on a slow connection. If it keeps happening, close the tab and open the app again.
I can't join the live quiz
Check the class code matches the one on your teacher's screen exactly, and that your teacher has started the round. Refresh and try again if the questions don't appear.
None of these helped
Tell your teacher what happened, what you pressed and what device you're on โ a screenshot helps. If your school set up your access, they can pass it on to us. For a problem with one question, use the ๐ฉ report icon on that question.