Terms of Service

Last updated: 13 September 2026

What this is

Student Helper is a revision aid for GCSE exam practice, made available to a school's students and teachers, or bought directly by an individual. It's provided as-is, with no guarantee of uptime, accuracy, or fitness for any particular purpose.

Content accuracy

Exam questions, mark schemes, and hints are drawn from real past papers and processed with AI assistance during import. A teacher reviews flagged content before it's published to students, but neither the AI nor the review process is guaranteed to catch every error. This tool supports revision — it is not a substitute for a student's own judgement, their teacher's guidance, or the exam board's own official materials.

Accounts and access

• Every student and teacher signs up for a real account (email and password, or "Continue with Google"/"Continue with Microsoft") before using the app. You're responsible for keeping your own login secure.
• A student joins a class using a code their teacher shares. Where a teacher hasn't connected a school roster, they may also give a pupil a short identification code to link a new account to the name the teacher already has on file for them.
• Teachers access their school's classes and reports by logging into their own account, approved by their school (or the site admin).
• A parent/tutor code, generated by a student from their own progress page, gives read-only access to that student's own progress — nothing else.

Anyone with your login, a class code, or a parent code can access whatever it unlocks — keep it to people who should have that access.

Subscriptions

• Students: free access includes one new past paper per subject, plus its results and analysis, every 7 days. Premium removes that limit and unlocks custom revision tests built from your own results.
• Teachers: free access covers one class, one new paper assignment per week, and no resource sharing. Basic removes the weekly assignment limit and unlocks sharing, for one class. Premium covers unlimited classes as well.
• Schools: a school subscription covers every teacher and student at that school at the Premium level, for as long as it stays active — no per-seat assignment needed.
• Subscriptions are billed in advance — monthly, or at a discount for a 6- or 12-month term where offered at checkout — processed securely by Stripe. We never see or store your card details.
• Cancel anytime from the billing management link shown wherever you subscribed — access continues until the end of the period already paid for. We don't offer refunds for partial billing periods.

AI tokens

Three specific features — AI hints tailored to your own attempt, AI photo marking, and a teacher's AI-suggested feedback draft — each make a fresh, live call to a paid AI model in response to your own input, and are metered separately from your subscription tier: buying a token bundle is a one-time payment, tokens don't expire, and every other feature (including every pre-made hint and mark scheme) is unlimited on every tier, tokens or not.

Referral program

Where offered, sharing your referral link and having someone sign up through it does not by itself earn a reward. The reward — 30 days added free to both your subscription and theirs — is only granted once the person you referred has paid for their first full billing cycle of a subscription. We may withhold or reverse a reward we reasonably believe was obtained through fake accounts or other abuse of the program.

Acceptable use

This tool is for genuine exam revision. Please don't use it to submit content that isn't yours to submit, attempt to access another student's or teacher's data or account, create accounts you don't have the right to create, or interfere with the service for other users.

Changes

Features, content, and these terms may change as the tool develops. Continued use after a change means you accept the updated terms.

Questions

If your school arranged your access, contact them directly with questions about using this tool. If you signed up directly, contact us using the details on the billing page for your account.